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Answers to all your Phelps Game Calls questions!

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Phelps Game Calls Policies

All pertinent Phelps Game Calls Policies.

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Do you offer any financing options?

Phelps Game Calls offers financing through Affirm!

My package was marked as delivered, but I didn't receive it?

Troubleshooting tips for locating a package that was marked delivered, but not received.

My package was delivered late. Am I eligible to receive a refund?

When will Phelps Game Calls consider refunding shipping in the event of a delay.

I bought the wrong product, can I exchange it for a different product?

Oops! We've all made a mistake when placing orders through a website--it happens, and here at Phelps Game Calls we understand, especially considering how many different calls we offer!. Unfortunately, and just given the limitations of the systems tha

My package was returned to sender, what do I do?

Customer Guide for requesting assistance when a shipment has been returned to sender.

Can I edit or add to my order before shipping?

Once orders are placed through our site, unfortunately our team of Customer Support and Gear Experts cannot edit, add to, or change orders in any way. This includes any/all ordered product changes, adding of discount codes to orders placed, removal o

I entered my shipping address wrong, can I change it?

Once you've placed an order through our website, and due to the speed that our fulfillment team processes shipments, unfortunately our team of Customer Support and Gear Experts are generally unable to make any edits/updates to orders--including shipp

Can I cancel my order?

Once orders are placed within our systems, generally our team of Customer Support and Gear Experts are unable to cancel orders. That said, if you are to reach out to our team within 20-30 minutes from the time that your order is placed, it's possible

My tracking information isn't updating, what can I do?

If you shop online and receive shipments regularly, eventually you will encounter package tracking issues. Though the tracking information provided by Phelps Game Calls for all orders is far more advanced and far more accurate than ever before, it is

I just placed my order, when will it ship?

First and foremost, thank you for placing an order with us here at Phelps Game Calls! If you've landed on this page, we'll assume you're excited to receive your new gear--and we're excited to see what you think as well!When determining when your pack

My product is damaged, what are my options?

All hunters are hard on their gear--their calls are no exception! If your product has been damaged, or has outright failed, here at Phelps Game Calls we always have a corrective course of action for our customers! First, we ask that you ask yourself

Do you offer Gift Cards?

Good news, Yes, Phelps Game Calls offer's electronic gift cards! Purchasing calls for the hunters in your life can be tricky as everyone's preferences differ--instead of browsing through our many options and spending hours determining what will be be